Privacy Policy Introduction
Thank you for engaging with the games and services developed and published by D.F. TECHNOLOGY (HK) LIMITED, operating under the name FantasyTree. In this Privacy Policy, FantasyTree represents D.F. TECHNOLOGY (HK) LIMITED in the provision of the "Game" or "Games". Throughout this document:
"You" and "Your" refer to the individual visiting or playing our Games and utilizing related services offered by FantasyTree (referred to as the ¡°Services¡±).
"We", "Us", and "Our" encompass the staff, websites, and resources of FantasyTree, inclusive of D.F. TECHNOLOGY (HK) LIMITED and all its affiliates mentioned in this Privacy Policy.
This Privacy Policy is applicable to all our services, except when a specific game or service has its own distinct statement. If such a separate statement exists, it will take precedence. Our services may also contain links or enable navigation to resources controlled by third parties. Please note that this Privacy Policy does not extend to third-party resources, as their operators may collect and utilize your data under their respective policies.
We urge you to carefully review this Privacy Policy before using our Services to comprehend how and why we may utilize your data. While concise summaries are provided in various sections for ease of understanding, we recommend reading the entire document. Additionally, alongside this Privacy Policy, we advise reviewing our Terms of Service, which govern your use of our Services.
Here is a structured Table of Contents based on the provided privacy topics:
1. Information We Collect and Process
2. Purposes of Collecting, Processing, and/or Disclosing
3. How We Use the Information We Collect
4. How We Collect Information About You
5. Sharing of Your Information
6. Data Retention Policies to Manage Your Information
7. How to Exercise Your Rights
8. How We Keep Your Data Secure
9. Data Deletion
10. Privacy Policies of Linked Sites and Advertisers
11. Children Limit
12. Password Encryption
13. Measures to Prevent Hacker Attacks
14. Contact Us
Data You Provide Voluntarily:
FantasyTree collects the following information that you provide voluntarily and with your consent:
· In-game user name and password
· Email address
· Profile information (including name, social networking accounts, age, gender, address, profession, image, voice, profile photo)
· Messages to the service (like chat logs and player support tickets)
· Any additional information you choose to provide to customer service or other teams in the game or via email (e.g., details to identify a lost account)
Information We Collect Automatically:
When you access FantasyTree websites or play games, certain information is automatically collected to fulfill contractual obligations, understand users better, improve services, and enhance user experience. This information includes:
· Mobile device identifiers
· Details about games and platforms used
· IP address (providing geographic area without revealing precise location)
· Device information (device type, system language, network and carrier data, operating system)
· Information on use and interaction with services (e.g., in-game events, game versions)
· Country
· Application performance and debugging details
· Progress in services, activity date, and time
· Payment information in services
Cookies and Similar Technologies:
FantasyTree and partners may utilize cookies and similar technologies to provide personalized services, analyze gaming usage, target ads, and prevent fraud. You can adjust browser settings to decline cookies, although this may affect certain service functionalities.
Information Obtained from Third-Party Sources:
When using FantasyTree services through social media accounts like Facebook, WhatsApp, or Google, certain information from your profile on these platforms is accessed to fulfill contractual obligations efficiently. Data obtained may include:
· User identification number (e.g., Facebook ID number)
· Activities on or through the connected third-party platform
· Other shared information
Information from Third-Party Sources:
FantasyTree may collect information from third-party sources like advertising partners. For instance, clicking on an advertisement leading to FantasyTree services may provide data about the advertising network and campaign that initiated the installation.
Third-Party Platforms:
FantasyTree may use third-party platform companies like Adjust, Facebook, TikTok, and Google Ads.
FantasyTree may collect additional information that you provide voluntarily or in any manner. While sharing this information is optional, declining may limit your access to certain services or their full functionality. The types of data collected include:
Information Collected for Game Services:
Player's name
Operating system type (e.g., Android, iOS)
IDs used on various platforms (Google Games, Apple Game Center)
User language
Game history
Device information (e.g., iPhone, Galaxy, Sony)
Information for Improved Service Provision:
Game version (e.g., v1.0.3)
OS version (Android, iOS)
Unique device identification number (primarily for account recovery purposes)
Information Obtained from Third Parties:
FantasyTree may receive information from third parties to complement the data collected. For example, when you download a FantasyTree game or link your game account to a platform, data may be shared by third-party platforms (e.g., Google Play, App Store, Facebook).
Collaboration with Third Parties:
FantasyTree may partner with third parties like payment gateway companies, platform service providers, and analytics firms to gather advertising and analytics data. This collaboration aims to support marketing endeavors, enhance FantasyTree services, and optimize advertising campaigns. Personal information may be shared with these third-party service providers to facilitate service provision.
2. Purposes of Collecting, Processing and/or Disclosing:
• Detecting/Protecting against security events
• Customer service
• Operate our business and games
• Game mechanics or functionality
• Facilitate players¡¯ social interactions
• Product development/improvement
• Maintaining and enhancing service
• Advertising
• Player acquisition
At FantasyTree, we collect, store, and utilize your information to ensure a secure, seamless, efficient, and personalized gaming and entertainment experience. The personal information shared with FantasyTree enables us to:
1. Provide Products and Services:
· Create in-game accounts
· Alert you about new products, services, features, or enhancements
· Handle and route customer service or technical support inquiries
· Notify you of upgrade opportunities, contests, promotions, special events, and offers
1. Improve Services:
· Enhance and secure our services
· Merge personal information with third-party data for contact information updates, market analysis, or service enhancements
1. Marketing and Profiling:
· Utilize personal information for internal marketing, profiling, and demographic analysis
· Adapt products and services to better meet your requirements
Understand and serve our customers effectively
4. How We Collect Information About You
When you engage with FantasyTree games, various personal and non-personal information is collected and stored through direct interactions or from third-party sources associated with our games. Furthermore, your web browser or client software might transmit geographic data or details about your computer to FantasyTree, including capabilities and game data processing. Information related to your gameplay, such as timestamps of your last session and progress, is gathered either directly from you or automatically generated based on your usage of our game services.
Similar to standard website practices, we automatically collect certain information that is stored in log files. This data may comprise a unique identifier like your Internet Protocol (IP) address along with non-personal details such as browser type, Internet Service Provider (ISP), referring/exit pages, operating system, timestamp, and clickstream data. The information gathered through logs may be combined with other data we have about you.
FantasyTree and our partners utilize tracking technologies like cookies, beacons, tags, and scripts. These tools aid in trend analysis, website administration, user movement tracking, and demographic insights about our user base. Reports derived from the use of these technologies by our partners can be received on both individual and aggregate levels.
Users have the ability to manage cookie usage at the browser level. Even if you opt to reject cookies, you can still access our websites; however, some features or areas may have limited functionality.
Collection Methods:
Information may be collected through various channels, including:
· Our applications
· Homepage interactions
· Written communication
· Membership activities
· Membership information updates
· Community engagements
· Email correspondence
· Events and promotions applications
· In-game interactions, etc.
We have implemented measures to safeguard your data at a level appropriate to the risk of the data processing activities described in this Notice. These measures are designed to protect your data from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. The specific measures we use vary but generally include encryption during data transmission, pseudonymization of identifying data where possible, monitoring and limiting access to services or systems containing personal data, and business processes to handle any suspected security incidents. While we make every effort to protect your data, the Internet is not a secure environment, and we cannot guarantee that your data is absolutely secure.
FantasyTree will only share your personal information with third parties as described in this Privacy Policy. We do not sell your personal information to third parties. However, we may share non-personally identifiable, aggregated, and/or public information with third parties. Additionally, we may share your game play data, customer service information, and unique identifiers specific to your device with third parties to personalize, adjust, and enhance our Services. We require all third-party service providers to maintain the confidentiality of the information provided to them and to use your information solely to provide services on behalf of FantasyTree.
Advertising may be present on our Service. When advertisers or advertising intermediaries place ads on our Service, they may collect, or we may collect and share with them, the following types of information from our Service:
· Performance data (such as the number of clicks on an advertisement)
· Aggregated and/or de-identified player information
· Specific technical information (e.g., IP addresses, non-persistent device identifiers like IDFAs, and device identifiers)
· Your social network ID
The collected information may be utilized to:
· Assess the effectiveness of advertisements
· Personalize the player experience by displaying ads for products and services that may interest you
· Conduct web analytics for traffic analysis and player activity monitoring
Moreover, we share your device identifiers with advertising network companies to deliver behavioral ads to you within the app. The following advertising network companies are or may be used:
Facebook https://www.facebook.com/about/privacy
Admob https://policies.google.com/privacy
UnityAds https://unity.com/legal/privacy-policy
IronSource https://www.is.com/privacy-policy/
Applovin https://www.applovin.com/privacy/
Vungle https://vungle.com/privacy/
Pangle https://www.pangleglobal.com/privacy
Inmobi https://inmobi.cn/privacy-policy
Moloco https://www.moloco.com/privacy-policy
Mintegral https://www.mintegral.com/en/privacy
If FantasyTree discloses your information to third parties, the use of this information will not be governed by FantasyTree's Privacy Policy. If you have inquiries regarding how these third parties process your data, it is recommended that you refer to their respective privacy policies.
In the event of a business transition involving FantasyTree, such as a merger, acquisition, or asset sale, where all or part of the company's assets are transferred to another organization, all of your information may be disclosed or transferred to the succeeding entity involved in the transition.
Your information, including the contents of your online communications (such as chat text, voice communications, IP addresses, and personal data), may be accessed and monitored as deemed necessary to provide the Services. This information may be disclosed under the following circumstances:
2. To comply with applicable laws or regulations.
3. When it is believed that the Service is being used for criminal activities, to report such activities or exchange information with other entities for fraud prevention and credit risk mitigation.
4. In instances of emergencies posing a threat to health, safety, or public welfare.
5. To safeguard the rights or property of FantasyTree.
User Provided Data: We will retain User Provided data for as long as you utilize the Application and for a reasonable duration following that period. If you wish to have User Provided Data that you submitted via the Application deleted, please reach out to us at service@fantasy-trees.com, and we will respond within a reasonable timeframe. It's important to note that certain User Provided Data may be essential for the proper functionality of the Application.
Automatically Collected Information: Automatically Collected information will be retained for up to one year, following which it may be stored in an aggregated format.
We prioritize the security of your data and have taken steps to ensure its safety:
Risk-Appropriate Safeguards: We have implemented measures to protect your data in line with the risks associated with the described data processing activities.
Protection Measures: Our measures aim to prevent accidental or unlawful destruction, loss, alteration, unauthorized access, or disclosure of your data.
Encryption: We use encryption during data transmission to enhance security.
Pseudonymization: Where feasible, we pseudonymize identifying data to add an extra layer of protection.
Access Control: We monitor and restrict access to services or systems that contain personal data.
Security Incident Protocols: We have established business processes to address suspected security incidents promptly.
While we strive to secure your data, it's important to note that the Internet is not entirely secure, and we cannot guarantee absolute security for your data.
Moreover, when transferring data to third parties, we will take reasonable steps to ensure that these parties offer adequate protection for personal information.
We are committed to managing your personal data responsibly and will delete or de-identify your information under the following circumstances:
a. When there is no ongoing legitimate business need for processing your personal information.
b. When we cease operating our Service.
c. When you request the deletion of your data by contacting us at service@fantasy-trees.com.
d. When a platform, such as Meta, requires the deletion of your Open Platform Data at their discretion, either for your protection or as part of their compliance review.
e. When mandated by applicable laws or regulations.
We retain personal information that we collect from you when there is an ongoing legitimate business need, while we operate our Service, and when we ensure that your data is appropriately safeguarded. This retention is necessary, for example, to provide you with requested services or to comply with legal, tax, or accounting obligations. Periodically, we de-identify unused game accounts and regularly review and delete unnecessary data.
You can cease the collection of information by the Application by uninstalling it. Standard uninstall processes available on your mobile device or through the mobile application marketplace or network can be utilized. Additionally, you can opt-out by sending a request via email to: service@fantasy-trees.com.
a. Third-Party Advertisements: Our websites and games may feature ads from entities other than FantasyTree that may direct you to their respective websites.
b. Independence: FantasyTree is not accountable for the privacy practices or content of these external websites.
c. Information Usage: If you have inquiries regarding how these external websites handle your data, it is advisable to examine their policies and communicate with them directly.
d. Data Collection: Please be aware that these linked websites and advertisers likely have their own data collection practices, which may differ from those of FantasyTree.
e. Concerns: Should you have concerns regarding the privacy practices of these linked sites and advertisers, it is recommended to seek clarification directly from them.
f. Responsibility: Each linked site and advertiser is responsible for managing the data they collect in accordance with their own policies and regulations.
g. Varied Practices: The data handling practices of these linked sites and advertisers may vary, hence it's essential to familiarize yourself with their specific policies.
h. Direct Communication: For any queries or concerns about your data privacy on external websites, it is best to reach out to them directly.
i. Transparency: We encourage you to review the privacy policies of these linked sites and advertisers to understand how they handle your information.
j. Taking Initiative: We advise users to take the initiative to understand the privacy policies and data handling practices of linked sites and advertisers to make informed decisions regarding their personal information.
Children Limit: Our Services are primarily directed towards adults and are designed with this demographic in mind. Upon accessing and using our Services, we may request you to confirm your age or otherwise ascertain your age. If it comes to our attention that you are underage or do not meet the relevant age requirements, and we assess it as necessary in compliance with applicable regulations or platform guidelines, or to ensure an appropriate user experience, we may take actions to restrict, suspend, or terminate your access to the Services.
In cases where your access to the Services is not suspended or terminated, we will restrict the use of your personal data to what is essential for the internal functioning of our Services and other purposes permitted by relevant laws, regulations, and platform policies. This may involve limiting your access to specific sections or features of our Services.
Password Encryption: The password associated with the member ID is encrypted, stored, and managed securely. FantasyTree does not have the capability to view or modify the password. Users who have knowledge of the password are exclusively able to confirm or modify personal information associated with the account.
FantasyTree is dedicated to safeguarding the personal information of its members against potential leaks or damage caused by hacking attacks or computer viruses. To mitigate unauthorized access to personal information, we regularly back up data. Employing current software is a priority to forestall the illicit use or disclosure of user data. Encrypted communications are utilized to secure the transmission of personal information over networks. Intrusion prevention systems are in place to monitor and restrict unauthorized external access, ensuring the security of our systems.
If you have inquiries or concerns regarding our Data Privacy Policy, or if you wish to make requests concerning your personal information, please reach out to us at: service@fantasy-trees.com